Thus, we took some time to understand and resolve it with an effective fix. And if you are a Slack user facing this issue, we’re here to help you with effective methods to fix Slack notifications not working on Mac and Windows desktops. Hope this helps someone else.There’s nothing more terrifying than missing an important text at work on a Monday morning when it wasn’t even your fault since you never received the notification. This will reset your preferences and any Team Data you have in Slack.
Simple go to the ~/Library/Containers folder and delete the folder. So while this post doesn’t help me I thought maybe it might fix someone else’s problem(s) that wanted to reset their slack settings and could not. That file that I couldn’t find is in fact located in ~/Library/Containers. Tuesday support finally got back to me and had a solution that does in fact work. I finally ended up just creating another user profile and fixing the issue that way (which sucked but I was due a format / reinstall anyway so I went ahead and did that while I was at it). I told the guy in support this was the case and didn’t hear back from him because of the long weekend. The app would not stay unfrozen long enough for me to click on Help -> Reset Local Cache. This is a great tip for most things but there was one problem. Support didn’t help a lot and told me to go into the app and click Help -> Reset Local Cache. After not having any luck I even at one point tried App Zapper to see if it could find the settings folder … No Luck!Īfter not finding anything I had somewhat decided that the only thing to do was to contact support. I searched the Internet and then looked for the files that held the Slack Settings myself in all the usual places (~/Library/Preferences, ~/Library/Application Support, etc.). Slack.app for Mac would not open and would hang when trying to load a Team. Last week I found myself in a awful predicament.